Questions, feedback, or a problem with a trip? We're here to help.
Open Support in the rider or driver app. The assistant can see your trips and payments and settles most problems on the spot, in English, Shona or Ndebele. There's no phone or WhatsApp support line.
For anything the in-app assistant can't sort out, or to have a person review a decision. Drivers: drivers@tak-ride.com.
support@tak-ride.comFill this in and it'll open your email app addressed to our team.